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 Serviced Apartment Hotel Chain Comparisons

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Serviced apartment hotels are also referred to as aparthotels, Appartmenthouse or Boardinghouse (in German), flat hotel or flat service (in Brazil), suite hotel in the Middle East & Spanish Latin America, and (serviced) residence in east Asia. These are all very simliar to US extended stay hotels. However, serviced apartments offer more luxury at the upper end, especially in Asia and Europe. One example of an added luxury amenity is in-unit laundry facilities. For families, in particular, a private washer/dryer can be a huge convenience

There are currently 54 serviced apartment chains with at least 5 hotels. These chains are based in Europe (30 chains, mostly in France), Asia (10), Australia (9), & South America (3). Our survey also includes Oakwood & Marriott, which are based in the United States, but their serviced apartments outside North America employ a model close to that of the other chains we survey here.

To be included in our reviews, serviced apartment locations must offer onsite management and staffing by "branded" employees. Serviced apartments share common features that are unavailable at standard hotels. These chains all have self-serve laundry facilities (sometimes private) and have guestrooms, i.e. "suites" or "apartments", with a dining table and kitchen. The kitchens all include at a minimum: a sink, a refrigerator, and a microwave oven. Nearly all also include a stovetop or hot plate for cooking. Some kitchens also offer dishwashers and conventional ovens.

The list below is in descending order, approximately, according to services, amenities and overall quality.


 
 
Surveyed Chains Overviews & Comments

Kempinski Residences
Private luxury serviced residences, available for rental or purchase. Currently 6 hotels in Asia and Europe.
Loyalty Program: GHA Discovery

Ascott
Luxury chain launched in Singapore in 1984. Currently 21 hotels in Asia and Europe, usually in city centres.
Loyalty Program: Guests can earn 150 miles per day with Asia Miles

Lanson Place
7 hotels, all in east Asia



Frasers
Based in Singapore. Currently 44 hotels in Asia and Europe, divided into 3 brands: Fraser Suites (22 hotels), Fraser Place (12) and Fraser Residence (11). 2 new brands have also been introduced by Fraser: Modena & Capri.
Loyalty Program: Fraser World

Shama
Part of ONYX Hospitality Group. Began in 2001 in Hong Kong. 10 hotels, all in China, except one in Bangkok. Hotels are classified in 3 quality levels: Shama Luxe, Shama and Shama Lite.

Mamaison
5 hotels in Eastern Europe. Acquired by Frasers in 2015.

Grand Mercure
Part of France-based Accor Group. 20 hotels in Australia, New Zealand, Bangalore, Bangkok.
Loyalty Program: Le Club

Oakwood
US corporate housing provider, started in 1969. 26 hotels in Europe & Asia. Some serviced apartment hotels in east Asia are designated Oakwood Residences and Oakwood Premier.

Marriott Executive Apartments
US-based chain with 24 hotels in Europe, Asia, Panama City & Sao Paulo (none in the United States).
Loyalty Program: Marriott Rewards

Meriton Serviced Apartments
Upscale Australian chain with 10 hotels in Sydney & Queensland

House of Fisher
Upscale chain based in Berkshire UK with 12 locations near London

Go Native Apartments
Established in 1997, Go Native has an extensive network of partner properties throughout the UK, and 6 locations of its own in London

Somerset Serviced Residences
Part of Ascott Group. 42 hotels in Asia & Australia, usually in city fringes.
Loyalty Program: Guests can earn 150 miles per day with Asia Miles

Arjaan by Rotana
Based in Abu Dhabi. 11 hotels in UAE, Damascus, Beirut & Manama.
Loyalty Program: Rotana Rewards

Travelers
Began in 1985. 8 hotels in Colombia.

SACO (The Serviced Apartment Company)
Began in 1997. 31 hotels in the UK.

Premier Apartments
Part of the PREM Group hotel management company. Headquarters are in Liverpool, with 9 locations in England and Ireland.

Adina
Part of TFE Hotels (formerly Toga), based in Australia. 25 full-service hotels in Australia, Germany, Budapest & Copenhagen.

Roomzzz
Aparthotel chain launched in 2009. Currently 7 locations, all in northern England.

Peppers
Part of Mantra Group, catering primarily to leisure travelers. Hotels & resorts are located throughout Australia and New Zealand. There are 18 locations with serviced apartments.

StayCity
Based in Dublin. Its 13 serviced apartment hotels are also located in the UK & Paris. Expansion plans include Rome & Berlin.

Mantra
51 hotels in Australia, plus 1 in Queenstown NZ. Several properties in leisure destinations such as Gold Coast & Sunshine Coast

Boudl
17 hotels in Saudi Arabia, and 1 in Kuwait.
Loyalty Program: Elite Club

Oaks
39 hotels in Australia, New Zealand & Dubai
Loyalty Program: MyOaks EClub

Punthill Apartment Hotels
12 hotels in the Melbourne area, plus 1 in Brisbane

Quest
140+ hotels in Australia, New Zealand & Fiji.
Loyalty Program: QClub

Citadines Apart'hotels
Part of Ascott Group since 2002. 60 hotels in Europe & Asia. 12 more planned through 2015 in Asia & Germany.
Loyalty Program: Guests can earn 150 miles per day with Asia Miles

Waldorf
28 hotels in Australia & Auckland

Lindner Boardinghouse
6 hotels in Germany.
Loyalty Program: Lindner Nights

Pierre & Vacance
98 hotels in France & Spain. Hotels are represented by 3 classes: Residence (3-4 star), Holiday Village (3-4 star) & Premium (4-5 star).

Residhome Apparthotel
Part of Groupe Reside Etudes. 20 hotels in France.

Ramee
10 hotels in UAE & Bahrain

BreakFree
Part of Mantra Group. 26 hotels in Australia, plus 2 in NZ. Many are in leisure destinations such as Gold Coast & Sunshine Coast.

Derag Livinghotels
Began 1982 in Munich. 11 hotels in Germany, plus 2 in Vienna.

Park & Suites
Launched in 2010; Merged with Appart'City in 2014. 52 hotels in France, ranging in quality from 2-star to 4-star.

Sercotel
Began in 1994. 11 hotels in Spain and Andorra.

Appart'City
79 2-star & 3-star hotels throughout France

Atenea
Part of City Hotels. 6 hotels in Spain.
Loyalty Program: Club City

Mercure Apartments
36 hotels in Brazil. Began as Parthenon Flat Hotels, before being acquired by Accor.
Loyalty Program: Le Club

Be Housing
10 hotels in Belgium, represented by 4 brands: Budget Flats, City Apartments, Condo Gardens & Ambassador Suites.

Transamerica
20 hotels in Brazil

Adagio Aparthotel
Created by a joint venture between Pierre & Vacances Center Parcs Group and Accor in 2007. 39 hotels in Europe (mostly in France), plus 7 in Brazil (former Mercure hotels) and 2 in UAE.
Loyalty Program: Le Club

City Residence
Formerly Appart'Valley. 9 hotels in France.

ResidHotel
34 hotels in France, plus 1 in Marrakech

Sejours & Affaires Apparthotel
Part of Groupe Reside Etudes. 40 hotels in France.

Achat
14 hotels in Germany, designated "Comfort" & "Premium"

Appart’hotel Victoria Garden
Began in 1992, as part of the Madeo group. 8 hotels in France.

Promenade Apart-hoteis
Began in 1987. 15 hotels in Brazil, mostly in Rio de Janeiro and Belo Horizonte.

Odalys City Apart'hotels
Large vacation rental company based in France. 10 hotels in France, plus 2 in Monaco and 1 in Florence Italy.

SuitEasy
Affiliated with Suit'Etudes. 8 hotels throughout France.

Adagio Access
Budget brand of Adagio, converted from Citea. 50 hotels in France, plus 1 in Belgium.

Maeva
Part of Pierre & Vacances CentreParcs. 166 hotels in France and Spain.

Suit'Etudes
Marketed to students and "active young adults," Suit'Etudes offers basic apartments at 29 hotels throughout France (ex Paris).

Weekly Mansion
Founded in 1999. 30 budget hotels in Japan, designated as Weekly Mansion and MyStay.

For info or reservations at a particular hotel, find your destination's page in our directory:
(where you'll find a list of all suite hotel options in the area)